Terms & Conditions
1. Condition of the contract
With your order, you submit a binding offer to us to conclude a contract with you. By sending an order confirmation by e-mail to you or the delivery of the ordered goods, we can accept this offer. First of all, you will receive a confirmation of the receipt of your order by e-mail to the e-mail address you specified (order confirmation). However, a purchase contract will only be sent by e-mail to the customer or by the delivery of the ordered goods.
When ordering through our Onlineshop, the ordering process comprises a total of 2 steps. In the first step, select the desired product and click on the respective order form. In the second step, enter your customer data and select details for the respective product. Payment is always made in advance. The third step is to send your order to us by clicking on "Order".
2. Granting of rights of use for digital content
2.1 Unless otherwise stated in the content description in the Seller's online shop, the Seller grants the customer the non-exclusive right, unlimited in time and place, to use the content for private and commercial purposes.
2.2 Passing on the contents to third parties or making copies for third parties outside the scope of these GTC is not permitted unless the Seller has agreed to a transfer of the licence under the contract to the third party.
2.3 Insofar as the contract relates to the one-off provision of digital content, the granting of rights shall only become effective when the customer has paid the remuneration owed in full. The Seller may provisionally permit the use of the contractual content even before this point in time. Such provisional permission shall not constitute a transfer of rights.
3. Save the contract text
We store the contract text of your order. We will also send you an order confirmation as well as an order confirmation with all order data and our general terms and conditions to the e-mail address you provide.
4. Reservation of title
The delivered goods remain our property until full payment of all claims.
5. Prices, shipping costs, return costs in case of revocation
All prices are final prices. In accordance with § 19 UStG (German Turnover Tax Act), we do not charge turnover tax and consequently do not report this (small business status). The shipping costs within Germany are based on the following shipping costs table. The shipping costs for orders to foreign countries must be requested individually via the contact form. Insofar as you make use of an existing right of revocation, the return costs must be borne by you, irrespective of the value of the goods.
Table of shipping costs for shipments within Germany with a weight of up to:
All prices are final prices. Pursuant to § 19 UStG (German VAT Act), we do not charge VAT and do not rule it out (small business status). The shipping costs within Germany amount to 4.95 Euro for all orders. The shipping costs for orders abroad must be requested individually via the contact form. If you make use of an existing right of withdrawal, the return costs must be taken over by you regardless of the value of the goods.
6. Terms of delivery
Delivery times are the delivery times stated in the offer, these start with payment receipt. The delivery times begin with acceptance of the contract by the company. Delivery is only within Germany.
7. Terms of payment
Payment is only possible through advance payment through advance payment or through a pre-payment via Paypal. We reserve the right to exclude all other forms of payment. The bank details for the method of payment prepayment are listed in the order confirmation. The invoice amount must be transferred to our account within 10 days.
8.1 Right of revocation
You may revoke your declaration of the contract within two weeks without giving reasons in text form (eg letter, fax, e-mail) or by returning the goods. The period begins at the earliest upon receipt of this instruction. The timely dispatch of the revocation (or of the item) is sufficient to ensure the revocation period. The revocation must be sent to:
Tel .: +49 (0) 41 04 690 88 55
Fax: +49 (0) 41 04 690 88 54
8.2 Revocation Sequence
In the case of an effective revocation, the services received at both ends must be returned. If you are unable to return the received performance in whole or in part or in a deteriorated condition, you may have to provide us with a declaratory sentence. This does not apply to the transfer of goods if the deterioration of the goods is solely due to their examination - as it would have been possible for you in the store business, for example. In addition, you can avoid the obligation to make a purchase by not using the goods as your property, and omitting anything that might impair their value. Parcel deliverable items are to be returned. If you make use of an existing right of withdrawal, the return costs must be taken over by you regardless of the value of the goods.
8.3 Right of revocation for custom-made products
The right of revocation, unless the parties have agreed otherwise, not in the following contracts:
Contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer. This applies in particular to the special products marked in the online shop. These custom-made items are unique pieces, which are made according to individual wishes of the client. A cancellation due to dislike is excluded for these custom-made products.
9. Liability for defects (warranty)
9.1 Unless otherwise stipulated in the following provisions, the provisions of the statutory liability for defects shall apply. This does not apply to contracts for the delivery of goods:
9.2 If the customer is acting as an entrepreneur,
- the seller has the choice of the type of subsequent performance;
- in the case of new goods, the limitation period for defects shall be one year from delivery of the goods;
- in the case of used goods, the rights and claims for defects are excluded;
- the limitation period shall not recommence if a replacement delivery is made within the scope of liability for defects.
9.3 The above-mentioned limitations of liability and shortening of time periods shall not apply to
- to claims for damages and reimbursement of expenses of the customer,
- in the event that the Seller has fraudulently concealed the defect,
- for goods which have been used in accordance with their customary use for a building and have caused its defectiveness,
- for any existing obligation of the Seller to provide updates for digital products, in the case of contracts for the delivery of goods with digital elements.
9.4 Furthermore, for entrepreneurs, the statutory limitation periods for any statutory recourse claim that may exist shall remain unaffected.
9.5 If the customer acts as a merchant within the meaning of § 1 of the German Commercial Code (HGB), he shall be subject to the commercial duty of inspection and notification of defects pursuant to § 377 of the German Commercial Code (HGB). If the customer fails to comply with the notification obligations regulated therein, the goods shall be deemed to have been approved.
9.6 If the customer is acting as a consumer, he is requested to complain about delivered goods with obvious transport damage to the deliverer and to inform the seller of this. If the customer does not comply with this, this shall have no effect on his statutory or contractual claims for defects.
We collect, store and process data within the scope of the statutory provisions in the case of initiation, conclusion, processing and repackaging of a sales contract.
When visiting our website, the IP address, date and time, the browser type and the operating system of your PC as well as the pages you are looking at are currently being logged by your PC. However, conclusions regarding personal data are not possible and not intended.
The personal data that you provide us with, for example, in the case of an order or by e-mail (eg your name and your contact data) will only be processed for correspondence with you and only for the purpose to which you can contact us Data provided. We only pass on your data to the shipping company commissioned with the delivery, as far as this is necessary for the delivery of the goods.
We assure that we will not pass on your personal data to third parties, unless we are legally obliged to do so or have given our prior written consent. If we use third-party services for the execution and processing of processing processes, the provisions of the Federal Data Protection Act shall be complied with.
Duration of storage
Personal data that has been communicated to us through our website will only be stored until the purpose for which it has been entrusted to us is fulfilled. If storage and tax retention periods are to be observed, the duration of the storage of certain data may be up to 10 years.
Should you no longer agree to the storage of your personal data, or if this information has become incorrect, we shall, on the basis of a corresponding instruction, make the deletion, correction or blocking of your data within the framework of the legal provisions. Upon request, you will receive free of charge information about all personal data that we have stored about you. For questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data, please contact:
Schleswig-Holstein / Germany
Tel .: +49 (0) 41 04 928 94 89
Fax .: +49 (0) 41 04 690 88 54
Links to other websites
As far as we refer to or link to third party websites, we can not assume any liability or liability for the correctness or completeness of the content and the data security of these websites. Since we do not have any influence on the compliance of data protection regulations by third parties, you should check the data protection clarifications offered separately.
11. Applicable law
Only German law applies. This choice of law applies to a consumer only insofar as no compulsory statutory provisions of the state in which he is domiciled or habitually reside are restricted.